The real price of Infinity
Thanks to a reader for sending us this exchange.
We are now routing you to one of our chat team…
You are now connected with Kerry
BT: Welcome to BT, the most complete broadband provider. My name is Kerry.
BT: How may I assist you with your order today?
BT: We have not heard from you. Do you wish to continue the chat?
Reader: On the Speedtest.net Website BT has placed an advertisement that says “Up to 40mb Superfast Broadband! Packages start from only £7.50/m.” Looking at your BT Infinity Website I don’t see a package cheaper than £18/month for BT Infinity
BT: Thank you.
BT: I’ll be happy to assist you with that
BT: Can I please have your Telephone Number, Postal Code and House Number / Name to check availability?
Reader: I already know I cant get Infinity on my phone – I’m not asking for it I want to know how you can make that claim of £7.50/m for BT Infinity
BT: That offer has ended however I can offer you one that starts at £9
BT: The cost is £9 for the first 3 months and then £18 a month on an 18 month contract plus line rental of £14.60 a month.*
Reader: So how can you make this advertisement that states £7.50?
BT: That offer has now eneded
BT: You’re welcome.
BT: Would you like the link to the order form?
BT: Please keep the chat window open while you are ordering, I’ll be happy to assist if you have any questions or problems.
*So the real price of BT’s Infinity is £32.60/month